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James Dewar, Scientist
UPDATED: Joint Campus Placement Drive by A TOP IT MNC on Apr' 15, 2013 at CGC Landran Mohali.
Date 01/04/2013 23:57  Hits 3002  
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UPDATED: Joint Campus Placement Drive by A TOP IT MNC on Apr' 15, 2013 at CGC Landran Mohali.

Notice

Dear Students

Greetings for the day!!!


This is to inform you about the Joint Campus Placement Drive by A TOP IT MNC on Apr' 15 2013 as per following details:


 

Name of Company: A TOP IT MNC
Date:
15th April 2013
Venue: Chandigarh Group of Colleges, Landran, Mohali
Eligibility:
55% or 5.5 CGPA In the Highest Degree
Mandatory Skills: Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting. Browser Support - Internet Explorer.  Strong computer skills required. Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN. Excellent oral and written communication skills. Excellent customer service orientation .Neutral accent
Desired Skills: # Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client - Outlook, Notes etc..
# Skilled in commercially standard software applications and major desktop operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller
Batch: 2013
Position: End User Support (EUS)
Job Profile: Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. Remote Infrastructure support delivery. Perform problem cause analysis. Resolve routine customer problem. Ability to Identify Opportunity & Implement Process Improvement. Has technical experience and skills in the areas of problem determination, creativity & analysis. Ability to meet a set of defined account agent productivity measurements.
Job Location: Hyderabad & Bangalore
Package: As per IT Industry standards
Process: GD – V&A - Interview
Note: (a) Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported. (b)  Fluency In Communications Skills (both spoken and written)/ soft skills


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