Joint Campus Placement Drive by TECH MAHINDRA
RAMGARHIA INSTITUTE OF ENGINEERING & TECHNOLOGY, PHAGWARA
DEPARTMENT OF TRAINING & PLACEMENT
Greetings from RIET, Phagwara!!!
This is to inform you about the Joint Campus Placement Drive by TECH MAHINDRA for B.Tech , BBA for 2017 pass out batch at visiting Mangalmay Group of Institutions, Greater Noida . The job profile, eligibility criteria and other details are mentioned below-
Company : Tech Mahindra
Venue : Plot No. 8 & 9, Knowledge Park ll, Greater Noida.
Date : 8 Mar 2017 at 9.30 am
Eligibility : B.Tech , BBA , BCA & BCOM
Batch : 2017 passout batch
Job Designation: Customer Support Associate
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
· Follow up to ensure that appropriate actions were taken on customers' requests.
· Refer unresolved customer grievances or special requests to designated departments for further investigation.
· To interact with customers to provide them with information to address inquiries regarding products and services and to resolve any customer complaints.
· To provide information about products and services, take/ cancel orders, or obtain details of complaints.
•Candidate should have good spoken and written English.
•Basic Computer Knowledge
•Confident & Self-Motivated
•Ready to work in a 24*7 environment
Process: Telecom Client & E-Commerce Client
Package: 2.29 LPA.
with Best Regards
Ms Sonpreet Kaur
Training & Placement Officer