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"If you do what you've always done, you'll get what you've always gotten"

Tony Robbins
Joint Campus Placement Drive by TECH MAHINDRA
Date 05/03/2017 18:18  Hits 1736  


Dear Students

Greetings from RIET, Phagwara!!!

This is to inform you about the Joint Campus Placement Drive by TECH MAHINDRA  for B.Tech , BBA for  2017 pass out batch at visiting Mangalmay Group of Institutions, Greater Noida The job profile, eligibility criteria and other details are mentioned below-


Company : Tech Mahindra

Venue : Plot No. 8 & 9, Knowledge Park ll, Greater Noida.

Date : 8 Mar 2017 at 9.30 am

Eligibility : B.Tech , BBA , BCA & BCOM

Batch :  2017 passout batch 


Job Profile:

Job Designation: Customer Support Associate

Job Responsibilities

·  Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

·  Follow up to ensure that appropriate actions were taken on customers' requests.

·  Refer unresolved customer grievances or special requests to designated departments for further investigation.

·  To interact with customers to provide them with information to address inquiries regarding products and services and to resolve any customer complaints.

·  To provide information about products and services, take/ cancel orders, or obtain details of complaints.

Desired skills:

•Candidate should have good spoken and written English.
•Basic Computer Knowledge
•Confident & Self-Motivated
•Ready to work in a 24*7 environment  
Process: Telecom Client & E-Commerce Client

Location: Noida

Package: 2.29 LPA.

with Best Regards
Ms Sonpreet Kaur
Training & Placement Officer

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