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"He is able who thinks he is able"

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Joint campus drive by NTT Data
Date 09/05/2019 03:43  Hits 204  
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 Joint Campus Drive by NTT Data

RIET takes this opportunity to inform students to participate in the joint campus placement drive NTT DATA Global Delivery Services Private Limited for B.E./B.Tech (Any Stream) students of 2017 & 2018 passing out batch. The details are as follows.



 About the Company

NTT DATA Services, we drive outcomes that keep our clients a step ahead in this digitally dynamic world. Headquartered in Plano, Texas, our team of more than 50,000 professionals worldwide works with you to address today’s challenges, and tomorrow’s — whether it’s to help jump-start your cloud migration, reinvent the customer experience, streamline business processes or upgrade aging infrastructure. www.nttdataservices.com

 

Company Name

NTT DATA Global Delivery Services Private Limited

Date of Drive

Next Week, (18th May 2019 Tentative )

Venue

Chandigarh Group of Colleges Landran

Stream required

B.E./B.Tech (Any Stream)

Eligibility criteria

50% Across Education

Mandatory Skills

Excellent Communication and Open to work in 24/7 shift

Batch

2017 & 2018

Position

Helpdesk Associate

Job profile

Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Responsible for following defined policies & procedures (e.g verifies warranty entitlement, etc). Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation.

Principal Responsibilities

Resolves complex issues forwarded by other team members (e.g. executive technical escalations). Solves problems for customers with challenging expectations (often escalated or irate). Maintains/builds relationships with other groups that impact the technical aspect for phone support (e.g. tool content teams, product group).Participates with leaders to determine focus areas for technical improvements (e.g. establishes targeted mentoring programs, consults on incentives related to technical performance). 
Excels at tolerance for processes and people. May coach team members in achievement of metric results. Excels at recognizing internal and external customer’s needs and expectations

Required Skills

Time management skills Knowledge of job associated database, software and documentation Problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude; troubleshooting skills Good communication Skills Good Written Skills Good Typing Skill ( Added on advantage) Fair understanding about operating system. Must have been worked on at least a couple of operating systems Basic Understanding of networking.

Job location

Noida, Sector 144 Office

Pay package

Rs. 12,000/- as stipend during training period
Rs. 3,00,000/- as salary post successful completion of training + Shift Allowance P.A as applicable.
Retention Bonus: 25% of starting salary 3.0 Lks - Paid at 12 & 24 months (40% / 60%)

Any bond or fee

No

Placement process

 AMCAT Test (Aspiring Minds Online Test)
 Technical Interview
 Management Interview

 

All the eligible & unplaced students are required to register themselves on link given below.

 

Registration Link: https://goo.gl/kFBgxg  

Last Date to Registration: 10th May 2019 before 1:00 pm. 

The students are informed that there will not be any option to get registered after the due time.

 

Contact Contact

Call: +91 (0) 182 422 0780

Call: +91 (0) 182 432 4181

Call: +91 (0) 182 432 4182

Call: +91 (0) 182 422 0781

Fax : +91 (0) 182 426 8962

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